Xcess Luggage - luggage delivery service application
About the project
Date:
Client:
Xcess Luggage
Services:
UI/UX
Project Details
As the UI and UX designer, I handled the complete visual and interaction design. I structured the landing page architecture to guide visitors smoothly from the core value proposition ("Travel Light. We'll Handle the Rest.") down to specific service categories and social proof. I designed a comprehensive, multi-step shipment creation flow—from scheduling the pickup and adding package dimensions to the final secure payment screen. I also integrated dynamic interface elements, like real-time price summaries and a clear green progress bar, to reduce cognitive load during the booking phase.
One of the biggest challenges was taking a dense logistical process—selecting specific dates, inputting varied luggage sizes and weights, and calculating complex pricing—and making it feel entirely effortless for the user. Breaking the booking journey down into a digestible, four-step visual timeline was the key to solving this. Through this project, I learned a lot about designing for trust; specifically, how placing a functional price calculator upfront and designing a clean, organized payment gateway can significantly improve a user's confidence in a new service.
“Tej was great to work with. He really understands user experience, not just visuals. The final design felt clean and well thought out.”
Xcess Luggage team
Management Team
Things I Did
I designed and implemented the website structure and layout using Framer’s visual canvas and CMS features. I customized components for blog entries and testimonial displays and built responsive sections tailored for performance across devices. I was also responsible for integrating animations that improved user engagement without compromising performance. The final product was delivered on time with a lightweight, future-ready architecture — ready to scale as the brand evolves.
